Privacy Policy

At , we respect your privacy and value the trust you place in us. This Privacy Policy explains the types of personal information we collect, how we gather and use it, your rights regarding this information, and the measures we take to protect your privacy.

Important: We do not sell or rent personal information to third parties under any circumstances.

1. Information We Collect

We may collect personal data from various sources, such as:

  • When you sign up for our newsletter, register on our website, make a purchase, participate in a giveaway, or use our skin diagnostics service.
  • Types of personal data collected:
    • Identity & Contact Information: Name, date of birth, phone number, email, address, tax ID, purchase history, and product preferences.
    • Transaction Details: Information related to payment methods, including bank name and partial card details.
    • Technical Data: IP address, browser type, time zone, operating system, and device information.
    • Marketing Preferences: Preferences regarding marketing communications and social media interactions.

2. Information You Provide

You may voluntarily provide additional personal information by:

  • Making a purchase or registering on our site.
  • Participating in promotions, surveys, or giveaways.
  • Sharing photos, reviews, or multimedia content.

This data may include your name, gender, phone number, email, address, product preferences, or even information about your friends if you refer them.

3. How We Use Your Information

We use the information you provide to:

  • Personalize your experience: Tailor product recommendations, promotions, and services to your preferences.
  • Process transactions: Handle orders, payments, and support requests efficiently.
  • Improve customer support: Access your purchase history to assist with inquiries or provide after-sales service.

In some cases, we may use your data for other purposes, but only with clear consent.

4. Cookies & Tracking Technologies

To enhance your browsing experience, we use:

  • Cookies: Small files stored on your browser that help us remember your preferences, such as language settings or items in your shopping cart.
  • Google Analytics: Tracks site traffic and usage to improve website functionality.
  • Social Media Plugins: Allow sharing of content via platforms like Facebook and Instagram.
  • Web Server Logs: Collect information about referring websites and your device’s IP address.

You can manage cookie settings in your browser or opt out of Google Analytics tracking using the Google Analytics opt-out tool.

5. Newsletters & Text Alerts

If you opt in, you may receive:

  • Text alerts: Up to four free monthly SMS messages with product updates and promotions.
  • Newsletters: Biweekly emails with beauty tips, exclusive offers, and event invitations.

You can unsubscribe at any time by emailing .

6. Data Sharing

We may share your data with trusted partners to provide essential services, such as:

  • Payment processors and carriers: To process orders and ensure timely delivery.
  • Marketing and IT service providers: To manage promotional campaigns and website operations.
  • Authorities: When required by law or to prevent fraud.

We do not sell or rent your data to any third party.

7. Data Security

We take your data security seriously by employing:

  • Encryption technology: SSL encryption to protect sensitive information during transactions.
  • Secure servers: All data is stored on servers with advanced security measures.
  • Access control: Only authorized personnel have access to sensitive information.

Despite our efforts, no system can guarantee complete security. We continually update our practices to maintain high security standards.

8. Data Retention

Your information is retained:

  • For as long as your account is active or necessary to provide services.
  • For legal and fraud prevention purposes, even after account closure, when required.

9. Withdrawing Consent

You can withdraw consent or request modifications to your personal information at any time. Note that withdrawing consent may affect your ability to use some services.

To submit a request, email .

10. Accessing & Updating Your Data

You have the right to:

  • Access your personal information and request a copy.
  • Update or correct inaccuracies in your data.
  • Request deletion of certain personal information, subject to applicable laws.

For data-related requests, please email . We may need to verify your identity before processing changes.

11. Policy Updates

This Privacy Policy may be updated periodically. Any significant changes will be communicated via email or posted on our website. We encourage you to review this page regularly.

For questions or further information about our privacy practices, contact us at .